With our primary areas of expertise being in healthcare, DAI developed a philosophy that is anchored by our understanding that every client is potentially our own care provider. Our clients are entrusted with nothing less than the safeguarding of lives and, in selecting us, entrust DAI with nothing less than providing solutions that facilitate and nourish this mission. We serve every healthcare delivery center as if we might one day be a patient and every senior living facility as if we might one day be a resident. This same philosophy has easily translated to projects we have completed in other industries.
We call our approach "design empathy". As an industry evolved, we learned to identify the concerns and requirement of our clients and to balance their needs with those they serve.